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Terms of Service

Last updated: 9/16/2025

1. Welcome to Cerano

These Terms of Service ("Terms") govern your use of Cerano, an AI-powered business analytics platform that provides natural language access to your Odoo ERP system. By using our service, you agree to be bound by these Terms.

2. Service Description

Cerano is an AI-powered business intelligence platform that allows you to:

  • Query your Odoo ERP system using natural language
  • Generate business reports and analytics
  • Access real-time data from your Odoo database
  • Receive AI-powered insights and recommendations

3. Important Disclaimers

AI Accuracy: Cerano uses artificial intelligence to process your queries and generate responses. While we strive for accuracy, AI-generated responses may not always be correct, complete, or up-to-date. You should verify important information independently before making business decisions.

No Liability for AI Responses: We are not responsible for any decisions, actions, or consequences resulting from your reliance on AI-generated responses. Always verify critical business data through your Odoo system directly when making important decisions.

Data Interpretation: The AI may interpret your data differently than you would. Always review and validate the results, especially for financial or critical business operations.

4. Security and Authentication

4.1 API Key Security

We strongly recommend using Odoo API keys instead of passwords for authentication. API keys provide better security and limit our access to your Odoo system.

4.2 Password Usage Disclaimer

Important: If you choose to use your Odoo password instead of an API key, you do so at your own risk. We are not responsible for any security implications or potential breaches that may result from using passwords directly with our service.

5. Your Responsibilities

  • Ensure you have proper authorization to access the Odoo system you connect to Cerano
  • Use secure authentication methods (preferably API keys) when connecting to your Odoo system
  • Verify all AI-generated responses before making business decisions
  • Maintain the security of your authentication credentials
  • Comply with your organization's data security policies
  • Report any suspected security issues immediately

6. Data Privacy and Security

We take data privacy seriously. Your data is processed securely and in accordance with our Privacy Policy. We do not store your Odoo credentials permanently and use industry-standard encryption for data transmission.

6.1 Data Access

Cerano only accesses the data necessary to fulfill your queries. We do not access or store your data beyond what is required for the service to function.

7. Service Availability

We strive to maintain high service availability, but we cannot guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or technical issues. We are not liable for any downtime or service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law, Cerano and its providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Inaccurate or incomplete AI-generated responses
  • Business decisions made based on AI responses
  • Security breaches resulting from password usage
  • Service interruptions or downtime

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at info@acero.tech